Olympus Moving and Storage

HORRIFIC! I have moved 15 times and this was the absolute WORSE experience ever. We were moving my daughter from a small NYC studio apartment to Rhode Island. They quoted us $1140 and same day delivery. When they arrived, they said they would not honor same day delivery, that it would be within 7 days. But wait it gets worse!

They brought 5 guys, of which only 2 were working. We had some items, like pillows that needed packing. One per box. It took them less than 1 hour to pack some loose items and load everything onto the truck. They then came back in and said the move was priced wrong and it was now going to be $4500! Yes, seriously!

My daughter had to be out so we had no choice. They told her if she didn’t agree they were going to dump her stuff on the curb.

ALL, this is a true story and I am seeking legal recourse.

STAY AWAY!

Move size: Studio Service cost: $4500

This was the worst mistake I ever made. First, I was promised a moving kit- never got one. Then I had a person come to the hosue to give me a not to exceed quote. They guy made many promises of how professional everyone was and my things would be well taken care of- all lies. On day of move, it was an unmarked truck, ununiformed workers, and that "not to exceed" quote went way over. The guy obviously didn't bother to count my boxes correctly, so day of move I had more boxes than he wrote down, which cost me almost $700 more. Then, on arrival, my boxes were destroyed- ripped open, things falling out. Most everything was broken. Almost all of my furniture destroyed. And they lost 10 boxes and 4 large pieces of furniture. And to top it off, the "movers" I paid for, on the receiving end was the truck driver and some guy he picked up at the gas station and offered him $50 to move my things. If I pay for movers, I expect to have professional, licensed movers handling my belongings. The company is full of liars and incompetent people. I reported them to the Better Business Bureau. The supervisors even lied to that response. I just hope that this helps protect others from trusting these people with their precious belongings. I lost almost everything. What's worse, I paid for it. I would never recommend them to anyone and it would be better if they were shut down. Just horrible all around.

Service cost: $2100

I am so impressed with the FAST and FRIENDLY service I received. I usually use my cousins but they didn’t have time for me so I had to find a moving company ASAP. I searched online and Olympus Moving and Storage came up a few times and the reviews were mostly all good. Other companies offered "flat-rate" but when I called all the other I just didn't get the feeling that this was the case. After contacting Olympus Moving with a general list of what I had and where I was going, I received both a voice mail from Lisa Bell and an email with a quote. At this point, I knew I was dealing with a professional moving company.
The day of the move, Ben, gave me a call to let me know that they are on the way. This was fantastic news as I was eager to get things going. Ben, Josh and Don showed up, gave a quick walk through of my two bedrooms apartment and got to work quickly. No time was wasted and they knew exactly how to tackle each parcel as it was carefully passed through the door and onto the truck. The move in was just as quick (aside from the two story climb) as the move out. Olympus Movers tackled the job without hesitation or delay and even offered some advice as to what to cool places to check out given my new surroundings. All in all, it was one of the best experiences I have had doing business with a company in a long while. Not only did they come in and do the job that was requested, they did it efficiently and with top-notch customer service. That is hard to find in a company.
I will most definitely recommend Olympus Moving and Storage to anyone looking to move. The experience was pleasant and professional from start to finish - 10 Stars!

Service cost: $3875

We mistakenly booked this mover thinking it was another olympus mover that received great reviews.  It was a small move and they showed up with 4 guys when 3 were quoted and charged me extra.  He insisted on cash payment before they brought in furniture at new location.  The move took less time then they charged. After payment he said they broke an item because it was not wrapped. He offered to discount wardrobe boxes in exchange but then asked  for a tip.  We were feeling intimidated by this point so we gave them one but maybe it was not enough because he left abruptly.  So happy it's over!

Service cost: $675

The worst experience ever and I would never recommend anyone chose Olympus as their movers.  We had Adam (an Olympus rep) come to our apartment and give us a quote.  He made a list with everything that was to be moved and a quote based on that.  Unfortunately, the three movers showed up (2 hours late) and said that they never saw a list and the only thing that was going to be moved was my two beds for the price I was quoted.  If I wanted to move anything additional else it would be additional plus we needed to pay for extra packing.  They were rude and talked to me like I was an idiot.  They continued to give us random numbers but in the beginning told us it was going to be more than $600 what we were quoted.  After going back and forth on pricing for two hours, my boyfriend and I asked them to leave.  We tried calling and speaking to a supervisor while all of ths was happening, unfortunately, it was after 6 and no one was on the clock.  They pulled up in a Uhaul truck that had Olympus magnets on the side, treated us like crap, and we were left with all of our stuff sitting in my living room.  We were supposed to move to Denver, CO the next morning and instead had to stay and replan our our move.  Going with the cheaper option that was Olympus moving was the worst mistake I have ever made.  Please do not make the same mistake I did. .

Service cost: $1200

 



I wanted my family to have a stress-free moving experience, so I decided to search online for a reputable company. I decided to hire Olympus Moving and Storage. They were very careful not to damage my items, or nor did they take  a long time transferring my items to my new location. Unlike other companies I’ve used in the past, overall, I am pleased with the service of  Olympus Moving and Storage. I would highly recommend these guys to others who want a comfortable way to move and to be assured of having a good experience.












 

 .

Service cost: $1500

Back when I was living in New York and I had to move to a different place a friend of mine had called me and told me about Olympus Moving and Storage becase she had worked with them before and I was surprised with how fast they had gotten me a quote as well. I was extremely surprised with how good their customer service was when I needed help with storage as well. They were really great people and I would love to work with them again in the future if ever needed! Thank you! I don't think my move would have been possible if it wasn't for you guys!

Service cost: $200